Latest Updates
fixedWeekly Web Editor Bug Fixes
What's New We fixed a text display issue on Florida 4-Point Inspection reports where age and date fields were getting cut off instead of wrapping properly on the final PDF. What We Fixed 4-Point report text overflow - Age and date fields now display completely on PDFs instead of being truncated
improvedSend Quotes Directly from the New Order Form
What's New You can now generate and send quotes directly from the New Order Form, making it easier to capture client and agent requests without worrying about whether they'll want just a quote or move forward with a full order. Why It Matters This streamlines your quoting workflow by keeping everything in one place—no more switching between forms or duplicating data entry. Details Fill out the New Order Form with at least a property address and one service, then click the new Send a Quote button below Schedule or Save A popup displays the first client and first client's agent info (if already entered) already in the quote window, making it easy to select recipients Add additional quote recipients on the fly without adding them directly to the order Quotes still use your existing template configuration If you have "save quotes as drafts" enabled, that setting still applies Requires use of the New Order Form (either as your default or one-off) Watch the walkthrough video | View the Quotes help article | View the New Order Form help article Timing & Audience Available now for all users.
fixedMobile App Bug Fixes - Version 10.27.1
What's New We've released hotfix 10.27.1 to resolve a Summary page error that was preventing some inspectors from viewing their reports in the mobile app. This issue was introduced in version 10.27.0. What We Fixed Summary page crash : Fixed an error that caused the app to display "Exception: Recommendation not found in RecommendationByIdViewModel" when viewing certain report sections in the Summary view. Timing & Audience This hotfix is available now for both iOS and Android via a slow rollout. If you're currently experiencing the Summary page error, you can manually update the app in the App Store or Google Play Store to get the fix immediately rather than waiting for the automatic update.