Latest Updates

newMobile App: New Annotator Out for All Users
What's New The mobile annotator has been completely rebuilt from the ground up across recent app versions. We listened to our early testers and have iterated along the way. To get all the features below, update to Mobile 10.27.1 . Why It Matters The new annotator eliminates the lag, quality drops, and positioning bugs that slowed you down. You get faster performance, better precision tools, and rock-solid stability—so you can annotate on-site with ease. Details Precision & Control Arrow Annotation Precision Window – A smart magnified window shows you where the arrow tip lands and automatically moves out of your way as you draw New Undo and Redo buttons – Quickly fix mistakes without starting over New Clear button – Erase all annotations and start fresh in one tap Simpler editing – Tap any shape to edit it and simply drag to create a new arrow shape Quality & Consistency High-quality annotated photos – Photos with annotations now save at the same quality you see in the editor More consistent line thickness cross-platform – Shape thickness is now more consistent between web and mobile Customization Custom color palettes – Save and use colors outside of the preset colors Performance Faster performance – Start annotating immediately with no lag or loading delays Improved stability – Fewer glitches and interruptions while you work Timing & Audience Now available to all users. Update to Mobile 10.27.1 to ensure you have all features listed above.
fixedWeekly Web Editor Bug Fixes
What's New We've fixed various bugs affecting TREC forms, PDF reports, and the template center to improve your workflow and report accuracy. What We Fixed TREC Forms: Delete Optional Items — You can now remove optional items you've added to TREC 7-6 forms without contacting support. 4-Point Reports: Date Field Display — HVAC Age of System data now overflows properly in the 4-point PDF instead of cutting off after the first few characters. As well as the "Date of last update" field now displays completely without cutting off the last digit. Summary PDF: Multiple-Choice Answers — Multiple-choice defect comments now show the full comment text and your selected answer in the Summary PDF. Template Center: Duplicate Templates — Fixed a sharing bug that created duplicate copies of templates in the Template Center.
fixedWeekly Web Editor Bug Fixes
What's New We fixed a text display issue on Florida 4-Point Inspection reports where age and date fields were getting cut off instead of wrapping properly on the final PDF. What We Fixed 4-Point report text overflow - Age and date fields now display completely on PDFs instead of being truncated