Latest Updates

fixedWeekly Web Editor Bug Fixes
We made a couple of improvements this week to clear up some confusion and make your reports more consistent. What we fixed: Template Settings : The "Smart Layout for Informational Comments" setting now has a clearer name: "Minimize Whitespace Layout" so you know exactly what it does Date Fields : Standard Report date fields now stick to your company's date format settings
newMobile App Version 1.24.9
What's New We've released Mobile App 1.24.9 with a tentative fix for iOS users experiencing photos not saving when using flash, plus behind-the-scenes improvements to make media syncing more reliable. Why It Matters Your photos should now save properly even when using flash on iOS devices, and you'll experience fewer sync issues when uploading inspection media to the cloud. Details Tentative fix for iOS flash photos not saving - Addresses the issue where photos taken with flash enabled wouldn't save to your inspection (iOS only) Improved media sync reliability - Enhanced behind-the-scenes systems to reduce upload failures and sync issues Timing & Audience This update is rolling out gradually to all mobile app users over the coming days. iOS users will see the flash photo improvements, while both iOS and Android users will benefit from the enhanced sync reliability.
newMobile App Version 1.24.8
What's New We've added a new Flexible Search setting to give you control over search precision, and fixed iOS camera exposure issues when photographing bright areas. These updates enhance both your search experience and photo quality during inspections. Why It Matters You now have full control over whether searches should find near-matches with typos, and iOS users can capture properly exposed photos even in challenging lighting conditions—ensuring accurate documentation every time. Details Flexible Search Setting (v1.24.8): Control whether comment searches include results with small typos or phrase variations. This setting is ON by default and can be toggled in your preferences iOS Camera Exposure Fix : Resolved overexposure issues when zooming on bright light sources like the sun, while maintaining proper exposure for darker areas in the frame Available on iOS and Android version 1.24.8 Timing & Audience This update has been released to all users on both iOS and Android platforms.