Latest Updates

What's New A display issue causing video captions to disappear in expanded view has been resolved. What We Fixed Video Caption Not Visible in Expanded View: Captions now appear beneath the video player in expanded view, consistent with how photo captions are displayed.

What's New The web editor now supports full keyboard navigation, along with several bug fixes improving editor reliability and display accuracy. Why It Matters Power users can move through inspections without touching the mouse — faster, more fluid editing from start to finish. Details Keyboard Navigation Arrow Up/Down navigates between sections, items, and comments in their respective panels — clamps at first/last (no wrap) Switching comment type tabs resets panel navigation so the next keypress starts from the top Arrow keys inside text editor behave normally — no panel navigation interference Cmd+Enter (Mac) / Ctrl+Enter (Win) saves comments in both the Add Comment modal and the inline editor; Enter alone creates a new line Tab / Shift+Tab navigates location buttons in the Media Caption modal; Enter saves and closes Bug Fixes 2026 Wind Mitigation Special Form V10 badge users on V9 get a clear error message that the form is V10 only Ampersand character in template spreadsheet exports now displays correctly instead of showing & Timing & Audience Available now to all web editor users.

What's New A calendar icon display bug has been resolved — inspections that were fully paid would sometimes still show a red (unpaid) icon after an add-on was added and then removed post-booking. What We Fixed Calendar icon incorrectly showing as unpaid after add-on removal: If an add-on was added to an inspection after the initial payment and later removed without any additional charge, the inspection remained paid — but the calendar icon wasn't reflecting that. The icon now correctly updates to show the paid status in this scenario.