Latest Updates

What's New Two fixes to the Web Editor this week — one for reinspection display accuracy and one for report copying reliability. What We Fixed Reinspection status icons now display correctly — The thumbs up icon was showing for both resolved and unresolved items in the reinspection Web Editor. Unresolved will now show thumbs down. Copy Report now copies the report you actually selected — When copying a report, the previously-selected report was being duplicated instead of the newly-selected one. The copy action now correctly targets the report you choose.

What's New Version 10.30.4 for Android delivers stability and usability fixes, plus a required update to the card scanning experience for in-app payments. Details Bug fixes Fixed a crash in single-shot camera mode that occurred every time a photo was taken; rapid-fire camera was not affected Fixed photo gallery upload order — photos selected from your device gallery now attach in chronological order instead of random order Fixed missing "Photo," "Photos," and "Video" button labels in app comments caused by large font size settings Fixed Info Only defect comments appearing in app search results; these are now correctly excluded Fixed the 3-dot comment menu on tablet devices collapsing before users could make a selection Card scanning update (required by Google Play Store) Google Play Store requirements have changed how card scanning works on Android To scan a card, tap the Card number field; your keyboard will appear with saved Google Wallet cards shown above the number pad Scroll the card row to find "Scan new card" , or tap the card icon in the top-left of the keyboard to open the full card menu Your client's card will not be saved to your Google Wallet — the number is read into the payment field only If your own saved cards appear, nothing goes through without your approval (CVV or biometric confirmation required) Note: iOS is unaffected — the Scan card button remains in the payment form as-is. Timing & Audience Version 10.30.4 is rolling out gradually to all Android users over the coming days.

What's New A handful of Web Editor bugs have been fixed this week — covering comment display, video playback, upload UI, PDF generation, and report copying. What We Fixed Multiple Choice Defect Comments — "See More" Expansion: Truncated defect comments on multiple choice items now include a "See More" option, consistent with how standard comments behave. Multiple Choice Comment Answer Ordering: Fixed a bug where multiple choice comment answers appeared in the order they were clicked rather than the order set in the editor, in both web and PDF reports. 10-Bit HDR Video Playback: Videos filmed in HDR that previously failed to process (or played incorrectly) will now convert properly and play across all major browsers. Cover Photo Upload Spinner: The loading spinner no longer lingers after a cover photo uploads successfully. PDF Generation for Multi-Report Inspections: Fixed an issue where PDFs showed "report still in progress" even after publishing, when an inspection contained multiple reports and not all were published. Report Copy Selecting Wrong Report: Fixed a bug where copying a report to another inspection would copy the previously-selected report instead of the one you actually selected.