Latest Updates

improvedEmail Delivery Failure Notifications Now Show Company Name and Logo
What's New Email delivery failure email notifications now include the sending company's name, logo, and failure reason so admins know exactly which account a notification belongs to before taking action. Why It Matters For admins managing multiple companies in the same organization, this eliminates the guesswork of figuring out which account to switch to when a delivery failure comes in. Fewer support contacts and faster resolution. Details Company name and logo now appear in the body of email delivery failure notifications Company name is included in the subject line so you can identify the account from your inbox without opening the email Failure reason is now shown when available (e.g., invalid address, unknown bounce classification) Single-location accounts are unaffected and notifications render the same as before Note: This update applies to email-type delivery failure notifications only. Dashboard notifications are unchanged. Timing & Audience Available now to all accounts. Admins managing multi-location organizations will see the most immediate benefit.
newNew: Control Online Scheduler Displayed Dates
You can now choose whether clients see 1 week, 2 weeks, or a full month of availability at once on your Online Scheduler. Previously the scheduler always showed a fixed two-week range. To make changes, access Settings -> Online Scheduler and adjust the setting to your preference.
fixedMobile 10.30.7 Update
What's New Version 10.30.7 is here with a quality-of-life improvement to inspection contacts plus a round of targeted fixes — including two hot fixes addressing issues that could impact your day-to-day workflow. What We Changed Blank dashboard and calendar: Inspections were not appearing on the dashboard or calendar for some users on v10.30.4 — search was also returning errors; the data was there, just not showing up Android gallery picker: The required Google photo picker now defaults to the Collections tab instead of Photos, reducing taps needed to reach your albums One-tap copy for contact phone & email: Inspection contact cards now include copy icons next to phone and email fields — handy for VOIP app users who need to paste numbers into tools like Google Voice or OpenPhone instead of launching the native dialer Service names now reflect manual edits: If you've renamed a service on an individual inspection, that updated name now displays correctly throughout the app Dashboard restore prompt redesigned: The report restore flow has been replaced with a dismissible prompt on the dashboard — no more getting caught in a loop Copy/paste in location tag fields: Pasting text into location fields was not working as expected Video crash on report open (iOS): Fixed a crash that could occur when opening reports containing videos Location tag field scroll (iOS): The location field in comments was not scrolling horizontally when multiple tags were entered Timing & Audience Available now for all iOS and Android users. Update to version 10.30.7 via the App Store or Google Play.